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Frank and Jen

What is Rebound with Frank & Jen?

Due to the slow-down in event sales and limited production at catering companies, organizational leadership will need immediate coaching to navigate the remainder of 2020. A successful resize and restructure during the next six months will encourage the rebuild to a healthy 2021.

 

As two nationally-recognized hospitality consultants, Taylored Hospitality Solutions and Fulton Market Consulting have developed a collaborative initiative between our two companies. By joining forces, we have created a holistic, strategic advisory program to approach the challenges you are already tackling. We will re-teach you how to evaluate your business to resize for the rebound during this crucial time.

 

We have called this program Rebound with Frank & Jen. There are two options available with deliverables listed below. Prior to either option, we do require you to complete a survey for our assessment of your existing business practices today.

Rebound Programs

The Tune Up

A tune up call will be scheduled based on the results of the survey. This collaborative call will include both consultants providing sales and operational recommendations. You will leave the call with three focused company-wide resize and rebound initiatives.

$500

How does the Tune Up work?

The Tune-Up is a great introduction for a customer that is new to working with a consultant. It is a three step process that requires a little work from the customer on the front end and then Frank & Jen take it from there:

 

Step 1

Step One: The Survey

The customer completes a survey that is structured on the event lifecycle as it relates to various departments within a typical catering company.  The survey also includes questions related to goals, history, etc to allow for a complete company overview.

(The time commitment from our existing clients has ranged between 30 minutes to 75 minutes depending on details entered).

Step 2

Step Two: The Review & Call

Frank & Jen review the survey and gather information in preparation for a Tune-Up call with the customer. They will be putting together their recommendations in five various areas including Goals, Sales, Marketing & Proposal Development,  Production, Culinary & Operations and Administration & Management.

Step 3

Step Three: The Rebound

Following the Tune-Up call, Frank & Jen will send a follow-up one-page written document with three company-wide initiatives for the Rebound.

Purchase now

The Deeper Dive

A deep-dive analysis of the customer’s business including survey review, strategic initiatives and next steps implementation. This includes two collaborative Zoom calls with both consultants providing specific sales and operational recommendations. You will receive a minimum of two strategic initiatives for Sales (Front of House), two strategic initiatives for Operations (Back of House) and three overall company-wide resize and rebound initiatives. (Note: these minimum strategies counts and categories may change based on critical need)

$2500

How does the Deep Dive work?

The Deep Dive is a more in-depth review for a customer that wants to spend a little more time with us. This is a four step process that still only requires a little work from the customer on the front end and then Frank & Jen take it from there:

 

Step 1

Step One: The Survey
The customer completes a survey that is structured on the event lifecycle as it relates to various departments within a typical catering company.  The survey also includes questions related to goals, history, etc to allow for a complete company overview.
(The time commitment from our existing clients has ranged between 30 minutes to 75 minutes depending on details entered).

 

Step 2

Step Two: Jumping In on the First Call
Frank & Jen review the survey and gather information in preparation for the first Zoom call with the customer. They will be putting together their recommendations in five various areas including Goals, Sales, Marketing & Proposal Development,  Production, Culinary & Operations and Administration & Management.

 

Step 3

Step Three: Diving Deeper on the Second Call
Frank & Jen schedule the second Zoom call with the customer. This will be more a more in-depth follow up on issues that need greater focus and attention based on the first call.

 

Step 4

Step Four: The Rebound
Following the Second Deep Dive call, Frank & Jen will send a follow-up written document with two sales, two operations and three company-wide initiatives for the Rebound.


For the customer that liked the Tune Up and wants a little more? No problem! We will roll you right into the Deep Dive and jump right to Step Three and use your Tune Up $$ as a credit for the Deep Dive. 

Purchase now

What Else? 

For the customer that liked The Tune Up and wants a little more? Great! We will roll you right into The Deep Dive and jump right to Step Three & use your Tune Up $$ as a credit toward The Deep Dive.

And After That? 

Following either The Tune Up or The Deep Dive, customers have the option of working with Frank or Jen directly at their individual consulting firms. Frank owns Taylored Hospitality Solutions based in New Orleans and specializes in overall business operations and profitability. Jennifer owns Fulton Market Consulting based in Chicago and specializes in sales and business development strategies for companies ranging between $500,000-$50 million in annual revenue.